About Utterly Uncluttered

Utterly Uncluttered is a growing Professional Organizing company in Michigan's Metro Detroit area. We provide sustainable solutions that save time and improve quality of life by transforming spaces that are cluttered and disorganized into spaces that are uniquely functional and organized.  Utterly Uncluttered is looking to add Professional Organizers to our growing team! 

Career Opportunities with Utterly Uncluttered. 

Utterly Uncluttered is currently seeking part time (with opportunity for full time) organizers to manage and/or co-manage home organizing projects, as well as a Project & Product Manager.

ORGANIZER (Part-Time) Daytime/weekdays only

Responsibilities:

Work closely with clients and Utterly Uncluttered staff to ensure the client's goals and needs are understood and well executed.  Communicate relevant project details to Utterly Uncluttered staff so project expectations are clear. Work to develop solutions that are sustainable based on each client's unique lifestyle. ​Guide clients through their current items to determine what they need and what items can be donated/removed. Maintain professional communication throughout the project with the client. ​Understand when change may need to be made and adjust as needed. Assist with donation coordination/pick-ups/drop-offs, shopping and delivery/return of supplies.​ Arrive at each job prepared with necessary materials and an understanding of what work needs to be done. Communicate with clients in a timely manner from the point of first contact through the follow-up stage, if completing the job successfully requires you to do so. Must be able to maintain confidentiality and treat clients with respect. Assist with social media and marketing duties, as needed.​​

​Qualifications:

College degree preferred. Must be a critical thinker with high attention to detail. Highly motivated self-starter who is comfortable taking on new projects. Must have excellent decluttering and organizing skills and use creativity to determine the ideal solution based on the client’s goals.  Solution-oriented with the ability to strategize quickly. Comfortable working in a startup environment and comfortable making changes as the business grows.  Must be comfortable working independently as well as with a team. Excellent communication and project management skills. Must deliver a WOW customer experience.  Must have reliable transportation and be willing to travel around SE Michigan as needed. Must have a reliable laptop or computer and smartphone with internet access.

OPERATIONS MANAGER & ORGANIZER (Part-Time) SHARED ROLE

Responsibilities:

We are seeking a highly organized and proactive Operations Manager and Organizer to join our growing team. The ideal candidate will be responsible for overseeing all client projects, from lead inquiries to organizing sessions, with a primary focus on project management and organizing. This role requires exceptional project management skills, strong attention to detail, and the ability to deliver a WOW experience to our clients. The Operations Manager would also perform the duties of an Organizer on specified days. Utterly Uncluttered’s Operations Manager & Organizer role will manage overall operations and oversee the success of day to day activities. The Operations Manager role specifically may be performed independently or as a shared role. This role will evolve as Utterly Uncluttered continues to grow.  This is a hybrid position. Lead Management Manage incoming new lead inquiries and assess and effectively capture their needs. This entails maintaining a database of leads and tracking their progress through the sales process. Conduct initial discovery calls to understand clients' organizational challenges and gather relevant information to tailor our services to their needs. Schedule, lead and execute client consultations to properly assess project requirements.  This includes collaborating with clients to develop personalized organizing solutions. Project Management Prepare and send invoices and service agreements.  Ensure timely completion and proper revisions (if needed) of necessary paperwork for project initiation. Ensure timely payments and maintain accurate records of financial transactions.  Schedule organizing sessions, coordinate and assign tasks to organizing team members as well as managing organizers’ schedules. Track and manage client-centric tasks. Ensure that client requests and follow-ups are handled efficiently.  Maintain detailed project notes, including client preferences, progress updates, and action items. Share relevant information with the organizing team to ensure a seamless client experience. Financial Prepare end-of-day invoices as necessary and assist with necessary financial record-keeping tasks Collaborate with the team to ensure accurate and timely invoicing processes. Maintain records of purchases and receipts, and product specifications. ​Client Service Manage client-facing communication promptly and professionally, delivering exceptional customer experience. Respond to client inquiries, scheduling requests, and concerns in a timely manner. Maintain clear and organized communication channels, utilizing appropriate tools and software. Oversee shopping for all client projects. Maintain records of purchases, receipts, and product specifications. Manage the ordering of organizational products and supplies. Oversee the delivery and setup of products at client locations. Handle product returns and exchanges as needed. Oversee storage unit management, ensuring inventory is properly organized and easily accessible Organizing Work closely with clients and Utterly Uncluttered staff to ensure the client's goals and needs are understood and well executed.  Communicate relevant project details to Utterly Uncluttered staff so project expectations are clear. Work to develop solutions that are sustainable based on each client's unique lifestyle. ​Guide clients through their current items to determine what they need and what items can be donated/removed. Maintain professional communication throughout the project with the client. ​Understand when change may need to be made and adjust as needed. Assist with donation coordination/pick-ups/drop-offs, shopping and delivery/return of supplies.​ Arrive at each job prepared with necessary materials and an understanding of what work needs to be done. Communicate with clients in a timely manner from the point of first contact through the follow-up stage, if completing the job successfully requires you to do so. Must be able to maintain confidentiality and treat clients with respect. Assist with social media and marketing duties, as needed.

​Qualifications:

College degree preferred. Comfortable working in a startup environment and comfortable making changes as the business grows.  Detail-oriented with a focus on delivering high-quality service.  Exceptional organizational, communication and time management skills. Experience managing inventory is a plus. Highly motivated self-starter who is comfortable taking on new projects.  Knowledge of professional organizing principles and products is a plus.  Must be a critical thinker with high attention to detail.  Must be comfortable working independently as well as with a team.  Must deliver a WOW customer experience.   Must have excellent decluttering and organizing skills and use creativity to determine the ideal solution based on the client’s goals.  Must have a valid driver’s license, drive a reliable vehicle with adequate space to transport organizing products, and be willing to travel around SE Michigan as needed.   Must have a reliable laptop or computer and smartphone with internet access. Proficiency in office software and project management tools.  Proven experience in project management or a related field preferred. Solution-oriented with the ability to strategize quickly. Strong aesthetic sense with an ability to translate client needs into creative and visually appealing solutions.  Strong interpersonal and communication abilities.